Privacy Policy

Last updated: [September 5, 2024]

1. Introduction

Welcome to ThermWater, a service provided by Cunha Home Services. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and system. By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect the following types of information:
  • Personal Data: When you sign in with Google, we collect basic information such as your name and email address.
  • Usage Data: We collect data on how you interact with our website and system, such as IP address, browser type, and usage statistics.

3. How We Use Your Information

We use the information we collect for the following purposes:
  • To Provide and Maintain Our Service: To operate the ThermWater system and ensure it functions properly.
  • To Send Notifications: To inform you of important updates, such as changes to our Terms of Service, Privacy Policy, or other critical information related to the system.
  • To Improve Our Services: To analyze usage patterns and enhance the user experience.

4. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your data in the following circumstances:
  • With Service Providers: We may share data with third-party service providers who assist us in operating the website or system (e.g., for hosting or technical support), but only to the extent necessary for them to perform their services.
  • For Legal Reasons: We may disclose your data if required to do so by law or in response to legal requests or investigations.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

6. User Rights

You have the following rights regarding your personal data:
  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request correction of any inaccurate or incomplete data.
  • Deletion: You can request deletion of your personal data, subject to certain legal restrictions.
  • Objection: You can object to the processing of your personal data in certain circumstances.
To exercise these rights, please contact us at support@thermwater.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We will notify you of significant changes by email or through a notice on our website.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@thermwater.com.